Returns & FAQs

We take pride in all our products, and we want to make sure that you love our products too!

Please read below for more details, and feel free to contact us with any other questions you may have.

All prices are in CAD.

 Furniture

  • For furniture items, delivery within the GTA is a flat rate of $75.

    We often use A-Team Global Enterprises for their friendly, blanket-wrapped delivery services. Items will be delivered to the "first dry area" such as a garage or lobby/service area of a high-rise building.

    We will contact you to schedule a delivery time slot.

  • For furniture items, delivery within Ontario & Quebec (but beyond the GTA) is a flat rate of $250. Shipping is applied at checkout.

    We often use A-Team Global Enterprises for their friendly, blanket-wrapped delivery services. Items will be delivered to the "first dry area" such as a garage or lobby/service area of a high-rise building.

    We will contact you to schedule a delivery time slot.

  • If you are not local, we do not calculate shipping at checkout.

    Payment for delivery is paid to us separately, or sometimes directly to our couriers. Please contact us for a quote before purchasing. Custom quotes can take up to 5 business days to calculate.

  • Our White Glove delivery service includes an inside placement up to 2 flight of stairs and room of choice.

    Assembly (if needed) is included in this service. Please contact us for an estimate for White Glove shipping.

  • We understand that sometimes it's tough to visualize an item in your home. We stand behind our items and offer returns within 7 days of purchase, with proof of purchase, on all furniture. Beyond 7 days from purchase, items will not be accepted for refunds under any conditions.

    If you are unsure about a purchase prior to checkout, please reach out with any questions via the “Contact Us” or DM us on Instagram.

  • Please carefully inspect your furniture upon delivery and contact us immediately if the item is damaged or broken.

  • We are currently accepting custom orders! Whether it be a refinishing project or custom design & build, we can help. Please describe the project in the message box below, or send us an email at: hello@after5furnished.ca

    We can also help you look for furniture! Let us know what your timeline and criteria are, and we’ll do our best to suit your needs.

Still Have Questions?

Don’t hesitate to reach out, and we’ll answer any questions you may have!